HDFC is the largest and widest private sector banking organisation in India. It is in the business serving people since 1994 and it continues to be the most trusted bank from then. Since from the establishment of the organisation it has been growing in all the departments to provide a secure, hassle free and customer friendly banking. So, in the process of providing the security it has started a customer care number so that customer need not come to the bank every time. Here we are providing you with all the details related to customer service options provided by HDFC.
HDFC 24/7 Credit card Customer Care Help Line Number
Dial 1800 425 4332 toll-free for BSNL / MTNL only
HDFC uses a Interactive voice response system so as to provide support to the customer. The customer need to call the above mentioned number, choose the preferred language and follow the instructions given by them. Here this Help line No. can be used for many purposes such as to get the credit card information, to report the card stolen or lost, to know about the offers on your card, to inquire about the application status of your card, to generate a new PIN for your card and many more services are provided to the customer.
HDFC SMS Service
SMS “Keyword” to 5676712 from your registered mobile to get your account information using Simply SMS services .Here keywords are different for different operations for example to know the latest transaction details type “txn” in the place of keyword and send it to the above mentioned number. Here HDFC SMS services provides many features, here a customer by just sending a SMS to the above number can get many details related to his account, some of them are Balance enquiry, Available credit and cash limit, Block lost or stolen cards, Last payment status, Reward points summary, Subscribe to e-statements, Request for Duplicate statement and many other features.
HDFC E-mail Support
Customer can also contact HDFC through E-mail, he just needs to mail the query details to the customer service and get the reply mail from the concerned department related to your query. For contacting through mail you need to open the official HDFC website and then choose customer service and then choose Email us and then you need to select the type of query and then enter the requested details and enter your mail id and then click submit . you will get the response mail from the concerned department with in 10 working days.
HDFC Customer Care Walk-in
HDFC apart from providing customer care support through phone call and other options mentioned above it also has one more option so as to contact for any queries related to his/her account, here the customer has to Walk down to the customer support branch of HDFC and report the problems to the concerned department. Here there are many branches in different cities to approach. Click here to find your nearest branch details.