State bank of India (SBI) is the largest and widest public sector banking organisation in India. It is in the business serving people since 1995 and it continues to be the most trusted bank from then. Since from the establishment of the organisation it has been growing in all the departments to provide a secure, hassle free and customer friendly banking. So, in the process of providing the security it has started a customer care number so that customer need not come to the bank every time. Here we are providing you with all the details related to customer service options provided by SBI.
SBI 24/7 Customer Care Help Line Number
Dial 39 02 02 02 (Prefix Local STD code), 1860 180 1290
or 1800 180 1290 (Toll free) for BSNL / MTNL only
SBI uses a Interactive voice response system so as to provide support to the customer. The customer need to call one of the above mentioned numbers, choose the preferred language and follow the instructions given by them. Here this Help line No. can be used for many purposes such as to get the credit card information, to report the card stolen or lost, to know about the offers on your card, to inquire about the application status of your card, to generate a new PIN for your card and many more services are provided to the customer.
SBI SMS Service
SMS HELP to 5676791 from your registered mobile to get your account information using Simply SMS services .
SMS PROBLEM to 9212500888 and get a call back from SBI customer service department within 48 hours.
Here SBI simply SMS services provides many features, here a customer by just sending a SMS to the above number can get many details related to his account, some of them are Balance enquiry, Available credit and cash limit, Block lost or stolen cards, Last payment status, Reward points summary, Subscribe to e-statements, Request for Duplicate statement and many other features. In case of any problem related to the transactions customer can contact to the second number provided above and get a call back from the SBI customer care.
SBI E-mail and FAX Support
Customer can also contact SBI through E-mail, he just needs to mail the query details to: [email protected] and get the reply mail from the concerned department related to your query.
Customer can also contact SBI through FAX : 0124-2567131, he just need to fax the documents, his/her query papers to the given no. and can a assured reply from the department with in 24 hours.
SBI Customer Care Walk-in and Twitter Support
SBI apart from providing customer care support through phone call and other options mentioned above it also has one more option so as to contact for any queries related to his/her account, here the customer has to Walk down to the customer support branch of SBI and report the problems to the concerned department. Here there are many branches in different cities to approach. Click here to find your nearest branch.
Here comes the last way to contact the SBI customer care support i.e. using your twitter account, here the account holder has to connect SBI on twitter: @SBICARD_Connect.